[ 2016-11-25 ]

Energy Commission urged to enforce regulations on secondhand goods
The General Manager of Ederick Ghana Limited, sole
distributors of Whirlpool products in Ghana, Mrs
Gwenda Sam, has expressed worry about the influx
of secondhand electrical appliances such as
computers, printers, fridges and television sets
into the country.
The phenomenon, she said, contributes to the
increase in energy consumption in the country
while putting to question the commitment of the
Energy Commission to prevent the dumping of such
products according to law.

Speaking to the Daily Graphic to commemorate the
company’s 30th anniversary, she prevailed on the
commission to do more to prevent the importation
of such high energy-consuming appliances.

She said effective supervision by the commission
would ensure that consumers are protected from the
harmful effects of such products.

Mrs Sam said the company currently offered free
delivery of all purchased appliances within the
Accra and Tema metropolis and also in Kumasi, with
all the appliances coming with a 12-month warranty
on manufacturer's defects.

“With a workforce of about 80 trained employees,
our staff have been highly trained to offer
nothing short of the best customer service and the
best shopping experience to all our customers and
that simply puts Ederick Limited way above all our
competitors,” she said, adding “Customers must
be careful when they are buying in order not to
fall prey to sub-standard brands.”

She said the company had also created its own
brand of appliances by name EDK, which include
cookers, air conditioners, fridges, chest freezers
and water dispensers.

The general manager also pointed out that as part
of plans to build and sustain customer service and
satisfaction, Ederick Limited and its subsidiary,
Ederick Services, provided effective and efficient
after-sales and repair services, as well as
installation of all products that it placed on the
market.

30th anniversary

As part of its 30th anniversary, the company
intends to treat its customers to birthday
surprises.

Mrs Sam said the surprises would be in the form of
discounts on all products, as well as free
servicing of appliances.

Source - Graphiconline

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