[ 2016-11-02 ]

Capital Bank opens new ultra modern branch in Kumasi
Capital Bank has opened an ultra-modern branch on
the Harper Road in Kumasi, as it seeks to increase
its offering to the public in the Ashanti regional
capital, Kumasi.

The Harper Road branch is the second business
office of the indigeous bank in Kumasi and brings
Capital Bank’s total branch network to 20.

Speaking at the launch, the Managing Director of
Capital Bank, Rev. Fitzgerald Odonkor stated that
the new branch is part of Capital Bank’s
strategy of rolling out world class branches with
a strong African identity in line with the
Bank’s vision of being a local bank of
excellence for African markets.

He also stated that it’s symbolic that Capital
Bank is launching its 20th branch during its 7th
anniversary since the number seven represents
perfection and is an indication that Capital Bank
has perfected the act of providing customized
financial solutions through the transition from a
Savings and Loans to a universal bank.

“We have not only focused on creating a world
class brand identity, we have invested in our
systems, processes and structures to make them
more fluid at enhancing the customer’s
experience.

"We have also invested in human capital to ensure
that our staff are equipped and empowered to
deliver first class services that exceeds the
expectations of the customer.

"This has resulted in Capital Bank being adjudged
as the Best Growing Bank, Best Bank in Savings and
Deposits and the Best Household and Retail Bank at
the 2016 Ghana Banking Awards. It’s was also
ranked 8th for the banking category and 25th in
the club of 100 most prestigious companies in the
country.Despite these strides, we are not resting
on our oars because we believe that these are only
basic steps in our journey to grow into a world
class bank with footprints in Africa and other
parts of the world," he added.

Head of Retail Banking, Eunice Brocke stated that
Capital Bank’s retail banking strategy is
currently focused on "entrenching ourselves as the
best Retail and Household Bank in Ghana through
consistent customer-focused innovation."

She added that: "We have developed a range of new
products to provide holistic financial solutions
across every facet of the customer’s lifecycle.
These include; the Young Achiever Account for
children from birth to 17 years, Student accounts,
Salary Accounts and Vintage Accounts for the
elderly and more.

"We have also introduced SpeedPay to make it
possible for customers to deposit cash into their
bank accounts through their mobile phones. We have
also partnered Allied Oil and other distributors
to make SpeedPay vouchers available in over 80
Outlets Nationwide.”

Capital Bank, formely First Capital Plus Bank, was
established in October 2009. It acquired a full
universal banking license in August 2013 and
launched its new corporate identity on December
1,2015.

Source - Capital Bank

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